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Frequently Asked Questions

Find answers to common questions about booking, stays, and the Isla Indah experience to ensure your retreat is perfectly planned. Find answers to common questions about booking, your stay, and experiences at Isla Indah Retreat.

Booking

How do I book a retreat?

Send an inquiry with your preferred dates, retreat style, accommodation preference, and activities. Our team reviews availability and replies with a tailored plan before any final confirmation or deposit.

Can I book for a group?

Yes. Group requests are handled manually so we can confirm room availability, guest mix, activity timing, and any shared transport needs before you commit.

Payment

When do I pay a deposit?

A deposit is requested only after our team has confirmed the core details of your stay. Listed package offers have historically used a USD 100 deposit; custom retreats may vary and are always confirmed before payment.

Accommodation

Can I choose my accommodation?

You can share a preference for hotel, homestay, villa, or budget range. We then match your retreat plan to available rooms and confirm options with you by email.

Retreat Packages

Are meals included in the retreat packages?

Most retreat plans can include daily breakfast and selected shared meals, depending on accommodation and package structure. Your proposal will clearly list what is included.

Do I need to bring my own yoga mat?

Yoga mats and basic props are available for guided sessions. You are welcome to bring your own mat if you prefer a personal setup.

Transport

How do I get to Nusa Lembongan?

Most guests travel from Bali via fast boat from Sanur to Nusa Lembongan. We can help coordinate timing around your arrival, boat schedule, and transfer to your accommodation.

Do you arrange boat or airport transfers?

Yes. Share your flight details and preferred arrival time at least 48 hours before travel, and our team can help arrange airport pickup, fast boat transfer, and local arrival support.

Need step-by-step arrival help?

See the full Bali to Nusa Lembongan travel flow, fast boat notes, and transfer support details.

View Transport & Directions

Policies

What is the cancellation policy?

Cancellation terms depend on the accommodation, activity providers, and how close the request is to arrival. We will include the applicable terms clearly before deposit payment.

Need the full terms before confirming?

Review the canonical booking, deposit, cancellation, accommodation, activity, and transport policy details.

View Terms & Policies

Weather

What happens if weather affects an activity?

Ocean activities are adjusted around tide, swell, visibility, and safety. If conditions change, we will recommend the safest available timing or an alternate activity.

Still need help? Still have questions?

Our team is available to assist you with any specific inquiries to ensure your stay is perfect. Our team is here to help ensure your retreat experience is perfect. Reach out to us directly.